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Fast delivery nationwide•Order on WhatsApp — we confirm and dispatch the same day 100% genuine, warranty backed
Fast delivery nationwide•Order on WhatsApp — we confirm and dispatch the same day 100% genuine, warranty backed
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Yuloo policies
Faulty item or wrong product? Here is exactly what to do.
If an item arrives faulty or damaged, contact us within 48 hours of delivery and we will arrange a replacement or a full refund.
Please keep the original packaging and all accessories — it makes the replacement much faster.
If we send the wrong product, we collect it at our own cost and deliver the correct item as a priority.
Unopened items in their original, sealed packaging may be returned within 7 days of delivery.
The item must be unused and complete. Return delivery costs for change-of-mind returns are covered by the customer.
Software, consumables and items sold as clearance or “as-is” cannot be returned for change of mind.
All products are genuine and carry the manufacturer’s warranty stated on the product page.
For warranty repairs after the return window, message us on WhatsApp with your order details and we will arrange collection and process the claim with the manufacturer on your behalf.
Approved refunds are returned by the same method you paid, within 5–10 business days, depending on your bank.
Contact us: hello@yuloo.ng · +234 807 962 5112 (WhatsApp available) · Mon–Sat, 9am–7pm